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Site Disclaimer
The content published on this website is provided for general informational purposes relating to health and diagnostic imaging services. While Mittagong Medical Imaging makes reasonable efforts to ensure the information is accurate, current and sourced from reputable references, we do not guarantee its completeness, reliability or suitability for any specific purpose.
All website content is supplied on an “as available” basis without any express or implied warranties, including (but not limited to) warranties of accuracy, merchantability or fitness for a particular use.
Mittagong Medical Imaging, its associated entities, directors, employees and representatives accept no responsibility for any loss, damage or injury arising from reliance on information contained on this website. This includes indirect, incidental or consequential loss, even where we have been advised of the possibility of such outcomes.
This website may include links to external third-party websites for your convenience. Mittagong Medical Imaging does not control and is not responsible for the content, security, or privacy practices of those external sites.
Privacy Policy
Introduction
Mittagong Medical Imaging is committed to safeguarding the privacy and confidentiality of your personal and health information. This Privacy Policy explains how we collect, manage, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By providing personal information to us, you consent to its collection, use and disclosure in line with this Policy.
Purpose of Collecting Personal Information
We collect personal information to:
- Provide diagnostic imaging and related healthcare services
- Support clinical decision-making and patient care
- Communicate with referring practitioners and healthcare providers
- Process billing and Medicare or health fund claims
- Comply with legal, regulatory and accreditation requirements
If requested information is not provided, we may be unable to deliver imaging services or complete administrative processes effectively.
Types of Information We Collect
The personal information we may collect includes:
- Full name, date of birth, gender and contact details
- Parent, guardian or carer information (where relevant)
- Medical history and clinical details
- Diagnostic images and imaging reports
- Medicare numbers, health fund details or government identifiers
- Billing and payment information
- Identification documents (e.g. driver’s licence or passport)
How Information Is Collected
We may collect personal information through:
- Patient registration and consent forms
- Appointments, consultations and imaging examinations
- Telephone, email and online enquiries
- Secure electronic systems and patient portals
Where appropriate, we may also receive information from third parties such as referring doctors, specialists, allied health providers, insurers, carers, guardians or government bodies. We take reasonable steps to ensure you are aware when information is collected in this way.
Use and Disclosure of Personal Information
Your information may be used or disclosed for:
- Delivering diagnostic imaging services
- Sharing relevant clinical information with your referring practitioner or healthcare team
- Processing Medicare, workers’ compensation or insurance claims
- Meeting legal, regulatory or compliance obligations
- Quality improvement, accreditation and audit activities
- Research or statistical analysis (where consent has been obtained or information is de-identified)
We only disclose personal information where authorised by law or where it is necessary for the provision of healthcare services.
Storage and Security of Information
Personal information is stored securely within:
- Physical (paper-based) records
- Electronic medical record systems
- Secure diagnostic imaging platforms
Security measures include:
- Controlled access to authorised staff
- Secure premises and password-protected systems
- Data encryption, antivirus software and cybersecurity controls
- Confidentiality agreements for staff and contractors
Information is retained in accordance with legal requirements and clinical standards. When no longer required, records are securely destroyed or permanently de-identified.
Accessing and Correcting Your Information
You have the right to request access to your personal information under the Australian Privacy Principles. Requests to access or correct information can be made by contacting our practice directly. Identification may be required and reasonable administrative fees may apply.
For diagnostic reports and images, we recommend liaising with your referring practitioner or accessing approved patient portals where available.
Further information regarding your privacy rights can be obtained from the Office of the Australian Information Commissioner (OAIC) at:
www.oaic.gov.au
Privacy Questions or Complaints
If you have any questions, concerns or complaints regarding how your personal information is handled, please contact us:
Mittagong Medical Imaging
Phone: 02 9011 5973
Email: info@mittagongmedicalimaging.com.au
We take privacy matters seriously and will respond promptly to all enquiries.
If you are not satisfied with our response, you may contact the:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Website: www.oaic.gov.au